Cookies

Use of Cookies

The Sites use cookies to distinguish you from other users of the Sites. This helps us to provide you with a good experience when you browse the Sites and also allows us to improve the Sites.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  1. Strictly necessary cookies. These are cookies that are required for the operation of the Sites. They include, for example, cookies that enable you to log into secure areas of the Sites and use a shopping basket.
  2. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Sites when they are using it. This helps us to improve the way the Sites work, for example, by ensuring that users are finding what they are looking for easily.
  3. Functionality cookies. These are used to recognise you when you return to the Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  4. Targeting cookies. These cookies record your visit to the Sites, the pages you have visited and the links you have followed. We will use this information to make the Sites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie TypePurpose
cookie typeGoogle AnalyticsThis is used to collect information about how visitors use the Sites. The cookies collect information anonymously, including the number of visitors to the Sites, where visitors have come to the Sites from and the pages they have visited. We use this information to compile reports and to help us improve the Sites.
cookie type_utmaThis is used distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
cookie type_utmb
_utmc

These cookies work in tandem and are used to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user.

Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired.

cookie type_utmzThis cookie stores the traffic source or campaign shows how the user reached the Sites. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics.
cookie typeGoogle AdWords ld
_drt

This cookie is used to track visits and orders placed from advertising on Google’s search and display network. This cookie is triggered when a user visits and makes a purchase via Google’s sponsored ads and is triggered on the confirmation page

For further information: http://www.google.com/ads/preferences/?hl=en

cookie typeMonetatemt.v

This cookie tests and adapts the Sites to offer an improved customer experience. It stores an anonymous ID with other information regarding your current session. We use this information to create, adapt and improve the online customer experience.

For further information: http://www.monetate.com

cookie typeTealeafTLSIDTLTHIDTLTUID

These cookies are used to identify the customer journey through different product purchases.

For further information: http://www-01.ibm.com/software/info/tealeaf

cookie typeGoogle Tag Manager

These cookies are used to collect information about how visitors use the Sites. The cookies collect information in an anonymous form, including the number of visitors to the Sites, where visitors have come to the Sites from and the pages they visited.

For further information: http://www.google.co.uk/analytics/tag-manager/

cookie typeMissguided:We use session cookies to remember your log-in details, your preferences (e.g. currency choices) and what you've added into the shopping basket. If these are disabled then some of the website functionality will be lost.
cookie typeFRONTENDThis cookie holds your session ID on the server.
cookie typeCUSTOMERThis cookie is an encrypted version of the customer ID within the store.
cookie typeCUSTOMER_INFOThis cookie is an encrypted version of the customer group the customer belongs to.
cookie typeCUSTOMER_AUTHThis cookie tells us if you are currently logged on to the store.
cookie typeNO_CACHEThis cookie indicates if whether the site is allowed to use cache.
cookie typeWISHLISTThis is an encrypted list of products you have added to your wish list.
cookie typeLAST_CATEGORYThis cookie tells us when when you last visited a category.
CATEGORY IDThis cookie stores the category ID.
cookie typeVIEWED_PRODUCT_IDSThis cookie tells us the products you have recently viewed.
cookie typeCATEGORY_INFOThis cookie stores the category info on the page, this allows us to display pages more quickly.

Managing Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Sites.

If you're not sure of the type and version of web browser you use to access the Internet:
For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

If you're not sure of the type and version of web browser you use to access the Internet:
For PCs: click on 'Help' at the top of your browser window and select the 'About' option
For Macs: with the browser window open, click on the Apple menu and select the 'About' option

Enabling Cookies

You can enable cookies by following the steps below depending on your browser:

SAFARI ON OSX

  1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option;
  2. Click on 'Security' then 'Accept cookies';
  3. Select the 'Only from site you navigate to'.

MOZILLA FIREFOX ON OSX

  1. Click on 'Mozilla' at the top of your browser window and select the 'Preferences' option;
  2. Scroll down until you see cookies under 'Privacy & Security';
  3. Select 'Enable cookies for the originating web site only'.

OPERA

  1. Click on 'Menu' at the top of your browser window and select 'Settings';
  2. Then select 'Preferences', select the 'Advanced' tab;
  3. Then select 'Accept cookies' option.

To learn more about cookies and how to manage them (including blocking them) visit aboutcookies.org (opens in a separate window). Please note that we are not responsible for the content of external websites.